Atomic Wallet Support Center
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Knowledge base
Popular
F.A.Q.
13
Where to find my private keys? (BTC, ETH, XRP...)
How to list your asset/coin in Atomic Wallet?
How Atomic Wallet works?
What are Network Fees?
What is AWC?
View all 13
Buy crypto with credit card
7
What is Simplex?
How to buy cryptocurrency with a bank card
Exchange process
Exchange fee?
Refund policy?
View all 7
Asset Management
11
XRP (Ripple)
Stellar (XLM)
TRON (TRX)
NEO GAS staking
Bitcoin SV
View all 11
Getting Started
Setting Up a Wallet
7
Getting started with Atomic Wallet: Part 1.
Getting started with Atomic Wallet: Part 2.
How to create a wallet?
History
Settings
View all 7
Sending/Receiving
4
How to move funds to Atomic Wallet?
How to move funds (XLM) to Atomic Wallet from Kraken?
How to properly send ETH token to another address?
Atomic Swap
Troubleshooting
Transactions, balances, withdrawals
15
I deposit funds to Atomic but my balance shows zero
I have problems withdrawing funds from Atomic Wallet. What to do?
I made an exchange but my balance is zero?
I bought crypto but my balance is zero?
I don't see my token in the wallet. When will it be listed?
View all 15
Services
5
Why Ripple has 20 XRP as an unspendable balance?
Why I don't see my Monero balance? / Why I cant send Monero?
I have issues with Shapeshift/Changelly. What should I do?
Why USD balance is shown incorrectly in the interface?
How To Split Bitcoin Cash Forks BCH (ABC) / BSV
About
General Information
11
Advantages of Atomic wallet
The process of Atomic Swap in Atomic Wallet
How users will communicate with each other to proceed with atomic swap?
Atomic swap fee.
How can I import a private key in Atomic Wallet?
View all 11
Security
7
Is Atomic Wallet secured enough?
How Import function works in Atomic Wallet
I want to change my wallet's 12 word phrase, how can I do it?
What are Private keys, Backup phrase, and where they stored
How to export private keys from Atomic Wallet?
View all 7
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