Transactions, balances, withdrawals
Solutions for the issues related to access to funds in your wallet
First of all check your transaction status on the blockexplorer. (Just click on your coin address in Atomic to copy it. Then open the blockexplore...
Mon, 24 Dec, 2018 at 5:32 PM
Why does this happen? In this most cases there can be two problems. It’s either you don’t have enough funds to pay fee for transaction or there is conne...
Wed, 9 Jan, 2019 at 4:33 PM
Why this happened? In the most cases there can be three main reasons to that. The first one is that you don’t have connection to the blockexplorer, you need...
Mon, 24 Dec, 2018 at 5:18 PM
Why this happened? If the bank charges money from your account but you haven’t received crypto there can be two ways. It’s either our partner Simplex is pro...
Mon, 24 Dec, 2018 at 5:20 PM
Now we are focusing on top 30 assets according to Coinmarketcap. Then we will focus on the top 100 coins/tokens. It will take some time to list all of these...
Fri, 12 Oct, 2018 at 2:16 PM
In this case you need to check if you have a stable internet connection. This sign (—) is showing that you don’t have connection to the blockexplorer. The ...
Fri, 19 Apr, 2019 at 8:46 PM
In this case we suggest you to uninstall the application and reinstall it. Important: Don’t forget to save your seed phrase as it will be needed to get acce...
Mon, 24 Dec, 2018 at 5:21 PM
Although EOS has zero fees EOS blockchain still has some requirements. Your EOS account has three parameters: RAM, CPU, and NET. Each of them has limited re...
Fri, 21 Dec, 2018 at 8:52 PM
What to do? Make sure you have a small amount of Ethereum (ETH) on your balance. To send ERC20 tokens ETH is required, it will be automatically converted i...
Thu, 20 Dec, 2018 at 7:28 PM
Regarding this problem -> in the most cases it's the problem with connection to the blockexplorer. Try to reopen Atomic Wallet. Check your internet c...
Fri, 17 Aug, 2018 at 3:46 PM